Parents Are Not Always Right

In some areas of the Philippines where I grew up, young men and women were much more sophisticated and conservative values were practiced by cost individuals. Unlike teenagers who grew up in the United States, the ones in the Philippines were more laid-back and reserved. Despite the fact that I grew up in a place where traditional and conventional values were practiced, influences in society such as the media, still played a role in growing up. Therefore, teenagers did not always stay true to the advice of their parents.Parenting is an intricate subject. Some guardians believe that being a strict parent to their children will allow them to stay on the right path and grow up as responsible adults. However, strict parenting also back-fire which can result in their children wanting to rebel and go against their parent's orders. The advice that my parents gave me of not having a boyfriend until finishing school is an example of this type of parenting. Thankfully, my parents and I still h ad a close relationship after I disobeyed them that one time.They still trusted me since I always gave them a reason to. Unfortunately, I have witnessed dreadful outcomes in my group of friends when their parents strongly applied this rule to their children. In addition, their parents became too overprotective and would intrude in their child's privacy which resulted In their child feeling suffocated and feeling the need to go against their parents orders since their parents acted as If they could not be trusted.After witnessing a friend went through this experience, I learned that If you raise a child to respect certain values and they are aware that you trust them, It can do miracles. This can also benefit their relationship with their children In the future knowing that there was always a strong trust factor between hem. Once trust Is gained, a child will become open and comfortable with their guardians. There Is a thin line between being a good parent and an overbearing one who actually hurts a child's well-being.Being young Is about making mistakes and learning from them with the help of supportive people In the lives, such as their parents. Parents Are Not Always Right By Ð’Â »locale's intrude in their child's privacy which resulted in their child feeling suffocated and feeling the need to go against their parents orders since their parents acted as if earned that if you raise a child to respect certain values and they are aware that you trust them, it can do miracles.This can also benefit their relationship with their children in the future knowing that there was always a strong trust factor between them. Once trust is gained, a child will become open and comfortable with their guardians. There is a thin line between being a good parent and an overbearing one who actually hurts a child's well-being. Being young is about making mistakes and learning from them with the help of supportive people in the lives, such as their Parents Are Not Always Right In some areas of the Philippines where I grew up, young men and women were much more sophisticated and conservative values were practiced by cost individuals. Unlike teenagers who grew up in the United States, the ones in the Philippines were more laid-back and reserved. Despite the fact that I grew up in a place where traditional and conventional values were practiced, influences in society such as the media, still played a role in growing up. Therefore, teenagers did not always stay true to the advice of their parents.Parenting is an intricate subject. Some guardians believe that being a strict parent to their children will allow them to stay on the right path and grow up as responsible adults. However, strict parenting also back-fire which can result in their children wanting to rebel and go against their parent's orders. The advice that my parents gave me of not having a boyfriend until finishing school is an example of this type of parenting. Thankfully, my parents and I still h ad a close relationship after I disobeyed them that one time.They still trusted me since I always gave them a reason to. Unfortunately, I have witnessed dreadful outcomes in my group of friends when their parents strongly applied this rule to their children. In addition, their parents became too overprotective and would intrude in their child's privacy which resulted In their child feeling suffocated and feeling the need to go against their parents orders since their parents acted as If they could not be trusted.After witnessing a friend went through this experience, I learned that If you raise a child to respect certain values and they are aware that you trust them, It can do miracles. This can also benefit their relationship with their children In the future knowing that there was always a strong trust factor between hem. Once trust Is gained, a child will become open and comfortable with their guardians. There Is a thin line between being a good parent and an overbearing one who actually hurts a child's well-being.Being young Is about making mistakes and learning from them with the help of supportive people In the lives, such as their parents. Parents Are Not Always Right By Ð’Â »locale's intrude in their child's privacy which resulted in their child feeling suffocated and feeling the need to go against their parents orders since their parents acted as if earned that if you raise a child to respect certain values and they are aware that you trust them, it can do miracles.This can also benefit their relationship with their children in the future knowing that there was always a strong trust factor between them. Once trust is gained, a child will become open and comfortable with their guardians. There is a thin line between being a good parent and an overbearing one who actually hurts a child's well-being. Being young is about making mistakes and learning from them with the help of supportive people in the lives, such as their

Eddie Carbone Essay

Eddie Carbone is a complicated character, some say he is a villain due to the actions that he takes, others sympathise with him, saying that he is a victim. You can view him in different lights, although he acts, some may say, in a villainous manner, he is a victim of his feelings, confused and unsure of the right thing to do. Eddie has very strong feelings that he finds very difficult to cope with, this leads the audience to feel sympathy towards him. He loves Catherine and feels very responsible for her well being. He shows this when he say’s â€Å"I promised your mother on her deathbed. Eddie feels he has a sense of duty that he needs to protect her from the outside world. He is at conflict with himself as he feels responsible for Catherine but also knows that he needs to let her go. He is also jealous and disgusted by Rodolfo. When Eddie kisses Rodolfo, he implied that Rodolfo was â€Å"queer†. This was a desperate act to get rid of Rodolfo and therefore keep Catherine close to home. Eddie has mixed feelings about this because he wants Catherine to stay at home but also he wants to keep his name in the community. Eddie also has very strong principles which influence his judgement; this allows the audience to empathise with him. Eddie has strong loyalties and a sense of family with Beatrice and Catherine. He shows that family should stick together when he says to Beatrice â€Å"you will be on my side or theirs, that’s all. † This shows how important he values a close knit family who stick together no matter what. It also shows that to be strong he thinks he needs a family around him to support him and back him up. Eddie has strong values in regard to the importance of community. When he warns Catherine of the Vinnie Bolzano story, it shows that he values the importance of community. That no one can live without their reputation and loyalty of wife and neighbours. This also shows that he is willing to fight to get it back. This portrays how much his emotions have overpowered his values as he goes against the community when he betrays Marco and Rodolfo later in the scene. Eddie takes quite daring actions in the later parts of the play, this causes the audience and other characters to judge him. Eddie is desperate to prove that Rodolfo is not worthy of Catherine. When he kisses Rodolfo it implies that Rodolfo is â€Å"queer†. Catherine is quite disgusted by what Eddie is implying and shocked that he would treat people in that way. The audience is shocked and again disgusted with the lengths that Eddie would go to in order to get what he wants. Eddie was desperate to get rid of Rodolfo when reports him and his brother to the immigration office. Eddies betrayal of Rodolfo and Marco showed his true colours and how he really felt about Catherine. This shocked the audience and made them judge him as disloyal and hypercritical. Making them judge him as a villain. Eddie has very strong feelings of pride which cause him to act in a villainous manner. Eddie finds criticism difficult to deal with and is very aware of people judging him. He refuses Beatrice when she asks â€Å"when will I be a wife again Eddie? † This causes problems in his relationship with Beatrice as he lets his pride get in the way. He never compromises but instead lets his views be coloured by his principles. Eddie has unusual feelings towards Catherine, this makes the audience feel uncomfortable and make them feel that he is acting inappropriately. When he kisses Catherine, he is under the influence of alcohol, this causes the worst elements of his character to emerge. It shows how he is really feeling about her and also that he is hoping for her to feel the same way. In conclusion I think that Eddie Carbone is a victim more than a villain as the way he is feeling makes him act the way that some may describe villainous. He dies a tragic hero as he is just standing up for what he believes in and trying to make what he thinks right, reality.

Business communication Outline Example | Topics and Well Written Essays - 1000 words

Business communication - Outline Example They vary mainly in the decision making process, that is, in the Centralized Structure, the topmost management controls all the decision making and exercises strict control over the lower layers of the structure. In a Decentralized Structure however, everyone is involved in the decision making process A well designed Organization structure gives out the authority and responsibility to the respective individuals. If each person in the organization knows what his role is, a lot of chaos can be avoided in the organization. (organizationalstructure.net). With the help of the organizational chart, individuals can understand their roles and how to relate to one another in the organization. An organization chart gives the pattern of communication and coordination in the organization. This would also hinder the exchange of information and efficient problem solving. (taxarticles.info). Hopgood Sports Limited: Problems In spite of good business acumen of the management, there seem to be certai n problems with the running of Hopgood Sports Limited, in terms of organization, or technically, the lack thereof. Some of the problems are: 1. Staffing problems: Hopgood Sports Limited seems to be understaffed, in spite of the fact that they can afford it quite easily. 2. Inaccessibility of decision maker: The management, i.e. Mr. Hopgood, is not always easily accessible because he is always on the move from one store to another. This causes a lot of decision making to be put on hold and also may cost various opportunities for Hopgood Sports Limited. 3. Technological backwardness, with physical distances between the various stores acting as a major impediment for efficient management 4. The Organizational Structure of Hopgood Sports Limited also is not up to the mark. This has been discussed further below. Current Organization Structure of Hopgood Sports Limited: From the above illustrated current organizational structure of Hopgood Sports Limited, we can see that there is no unifo rmity in the structure, that is, in the different branches of the store. The structure of each store is different from the other in terms of number of employees and accountability. This might be fine for now but will lead to a lot of chaos and confusion in the future, when Hopgood Sports Limited is on the pathway to further expansion. A lack of uniformity in the structure also will leave the employees confused when it comes to inter store communication as they may not know with whom they must communicate what information. Also, it does not clearly explain the accountability of the employees. Recommendations for Hopgood sports limited Hopgood Sports is a good, stable business with few glitches that a well designed Organizational Structure can rectify. Here are some of the recommendations for Hopgood Sports Limited. 1. Mr. Hopgood seems to have bitten off more than he can chew. He is seriously overworked and the main reason for this is that Hopgood Sports Limited is not well staffed. He should hire more people for employment in his various stores. Since, he can afford to do that, after recruitment and apportionment, he can take a backseat and concentrate on supervising the running of the place instead of running all around the city that might make Hopgood Sports Limited more susceptible to expansion. 2. Mr. Hopgood’s inaccessibility can easily be solved with the above point. If he were to be at a particular store as head office, he could be

Examination of the Relationship between HRM Practices and Retention of Thesis

Examination of the Relationship between HRM Practices and Retention of Skilled Workers - Thesis Example among many empirical studies is the discovery of how HRM practices actually result in improved firm performance, although firm performance is construed in different ways. Some pertain to enhancement of specific employee skills. For Prieto and Santana (2012), the specific skill they sought to confirm was ambidexterity – i.e., the ability to simultaneously explore new knowledge domains while exploiting current ones. A field study of 198 Spanish companies was conducted, focusing on three categories of high-involvement human resource practices: ability-enhancing, motivation-enhancing and opportunity-enhancing HR practices. Factor loading and regression analysis were conducted on the HR practices and three other variables – social climate (as the mediating factor), ambidexterity, and firm performance. Findings from the study showed that HR practices contribute to establishing social climates which, in turn enhance ambidextrous learning and ultimately firm performance. One ob servation that may be made on this study is that the effect of HR practices on ambidexterity is not directly causal, but indirect. It is likely that the social climates created by HR practices also enhance a number of other skills likewise favourable to firm performance. HR practices are therefore contributory, but not determinative, of the likelihood of skills development, including ambidexterity. HR practices are also seen to impact on firm performance relative to the ownership structure of the firm. Castrogiovanni and Kidwell (2010) examined the effects of HR practices on employee or franchisee managers and the resultant performance of their business units. A business unit that operates as a franchise imposes a different set of constraints upon management than that of a business unit integral to the parent corporation. Franchising has variably been described as a geographic expansion strategy, a type of vertical integration, an organisational form, or an approach to conducting business,

Strategic Financial Concerns for a Typical International Investment Essay

Strategic Financial Concerns for a Typical International Investment Project - Essay Example International projects quintessentially engross a broader array of issues than domestic projects and efficaciously, the extrinsic movement from one's own business authority exclaims many unknowns. The factors that influence the investment decisions of the owner with international capital amenities can appear to be a bit intricate and may differ considerably from plan to plan. According to Walewski and Gibson, the accomplishment of a particular project can depend upon a comprehension of the stakes related to such projects. International projects with meticulous reference to investment which are not able to meet factors like possibilities, resources, and schedule often accrue in an array of influences with crucial financial, social, and political consequences (Walewski and Gibson, 2003). Most of the industry psychoanalysts like Hann and Diekmann construe to the fact that the globalization of international investment market facilitates with tremendous opportunities for business individuals to expand in to new-fangled foreign markets (Hann and Diekmann, 2002). Economic and financial stakes influence the selection of project delivery and documents where currency vacillation impersonates a vital role in resolving the segment of the project which can be contracted for represented overseas. According to Kumar et. al, factors like policy corruption is a critical factor in determining the currency crises (Kumar et. al, 1999). Innumerable risks and risk-associated procedures, when assessed by Dias and Ionnou, related to the fact that there are generally two kinds of risk: 1. Pure risk when there is likelihood for financial thrashing and no likelihood for financial gain 2. Tentative risk which is involved with the likelihood of both gains and thrashings (Dias and Ionnou, 1995). Many contracted projects are featured by the incongruity between the contracted date and the payment date (Mehrez and Regev, 1983). It is commonly viewed that such a situation is largely engrossed with ambiguities regarding the cost payments, both innate for the project and the investor who has to ensure sufficient funds for the payment time. However, it can be presumed that the decision maker is in possession of an assortment with both liquid as well as non-liquid assets, and it is exorbitantly pricey to bring into use the non-liquid assets in order to finance the projects. Moreover, the liquid assets or the budget are adequate to the project and can be somewhat deferred for the project, thereby, springing a low return, and partly be utilized for an optional long series of Financial Plan with high

Company Law Issues Essay Example | Topics and Well Written Essays - 1000 words

Company Law Issues - Essay Example The question of majority rule and minority protection arises in the van purchase, mismanagement of Resort Ltd by Samson and Delilah and the sale of shares to prevent a take over bid. Another significant issue raised by this case scenario is the liquidation of â€Å"Crystal Ltd† which increases the level of scrutiny of director activity. 1. The relevant issue that arises here is the pre incorporation of the contract for the purchase of the van. Per Section 36 (c ) of the Companies Act of 1985, any contract made prior to the incorporation of a Company by a person will make the person himself/herself liable for said contract. Muddle has signed the sale document on behalf of resort Ltd, in February, when the Company was not formed. Moreover, Muddle is a minority shareholder with only 20% of the shares, he can only table resolutions, he cannot push them through. If the Articles of association of Resort Ltd do not provide him authority to make the van purchase, it should have been ratified at a Board meeting with requisite majority, otherwise it will not stand. The rule established in Foss v Harbottle1 provides minority protection in that a corporation can sue where a wrong arises that is ratifiable. However, since Samson and Delilah oppose the purchase, hence Muddle may be personally liable for payment on the van. 2. Mr. Muddle may be found guilty of a serious breach of fiduciary duty that is expected of a Director of Resort Ltd. He has used his influence as Director in order to derive personal benefit through the sale of the building in Mislington to Restore Ltd, to the tune of 250,000 pounds2. Section 317 of the Companies Act of 1985 also places on directors a statutory duty to reveal any interest, profit or financial advantage accruing to them by virtue of their position. Therefore, by using his position to influence the purchase of the building in Mislington which he owns, he has breached his fiduciary duty and

Hansen's Disease in Ancient DNA Samples Essay Example | Topics and Well Written Essays - 1500 words

Hansen's Disease in Ancient DNA Samples - Essay Example Mycobacterium leprae, the etiological agent of leprosy was identified by G. H. A. Hansen in the 19th century and therefore leprosy is also called as Hansen's Disease (Alter et al., p.19). â€Å"It is transmitted through mucous secretions of the diseased individual. The symptoms of the disease include hypopigmented lesions enlarged peripheral nerves and skin anesthesia†(Piris et al., p.125) â€Å"Hansen's disease, also known as leprosy, remains an important public health problem throughout the world. The causative microbe in Hansen's disease is Mycobacterium leprae, an acid-fast organism that is difficult to grow in vitro† (Legendre et al., p.27). Hansen's disease is one of the oldest diseases reported in the history. Holy Bible, both New Testaments and Old Testaments, say many incidents related to the leprosy patients. As in the case of AIDS or HIV, it is difficult to predict how leprosy evolved in this world. Medical scientists are currently analyzing ancient DNA sampl es to find out more details about the origin of Hansen's disease. Anuja et al (2011) pointed out that â€Å"tissue changes in oral tissues do happen in some cases of leprosy and the causative organism Mycobacterium leprae can be demonstrated† (Anuja et al., p. 31). ... DNA is the molecule that contains the genetic information needed for a living organism to develop and function. When an organism dies the DNA molecules start to degrade, breaking up into shorter strands. These fragments are sections (?sequences?) of the original DNA and can be used in ancient DNA comparisons and identifications (Elderset al., p.2). â€Å"Ancient DNA studies allowed us to study organisms that went extinct more than ten thousand years ago, to reconstruct their phenotypic traits and evolution† (Grigorenko et al.). According to Mitchel et al., (2005), â€Å"Ancient DNA contains information pertinent to numerous fields of study including evolution, population genetics, ecology, climatology, medicine, archeology, and behavior† (Mitchel et al., p.265). However, it is extremely difficult to collect such DNAs because of the inability of it to survive longer periods. Taking DNA’s from archaeological human remains will help the medical science immensely in getting more details about leprosy. But, it is extremely difficult to detect DNA remnants in Human skeleton collected from countries in which hot and humid conditions exist. For example, it is difficult to collect suitable DNA samples from human skeletons found in Asian countries because of the comparatively hot climate exists in this part of the world. An integral aspect of any ancient DNA (aDNA) work is to deal with inevitably aged and degraded specimens, most commonly bones or teeth. Despite countless samples being available, only a few are suitable for aDNA studies as little or no DNA has survived over time. In the attempt to facilitate the identification of samples with adequate DNA preservation, indirect measures of preservation have been

Lerning orgnistion Case Study Example | Topics and Well Written Essays - 5500 words

Lerning orgnistion - Case Study Example In this context, the key str'tegic m'n'gement question is, wh't strengths must 'n org'niz'tion develop to rem'in relev'nt 'nd competitive' This contextu'l shift, implies th't the competitive 'dv'nt'ge, even surviv'l, of enterprises depends on their 'bility to le'rn f'ster th'n their competitors 'nd to 'pply or embed le'rning in systems, processes, 'nd pr'ctices. It is underst'nd'ble th't concepts such 's 'ction le'rning, te'm le'rning, org'niz'tion'l le'rning, work-b'sed le'rning 'nd cross-cultur'l le'rning h've become ' centr'l focus. It is the purpose of this p'per to 'ssist in bridging the g'p by suggesting ' pr'ctic'l 'ppro'ch to workpl'ce le'rning th't is linked with org'niz'tion'l objectives 'nd integr'ted with project m'n'gement. The p'per develops the models of org'niz'tion'l le'rning 'nd work-b'sed le'rning 's well 's provides the discussion of differences in these two 'ppro'ches. The b'rriers to work-b'sed le'rning 're covered in the c'se study th't critic'lly demonstr'ted the 'ppro'ch of org'niz'tion'l le'rning 'nd project-b'sed le'rning on the ex'mple of p'rticul'r org'niz'tion. This p'per h's two p'rts. ... e, even surviv'l, of enterprises depends on their 'bility to le'rn f'ster th'n their competitors 'nd to 'pply or embed le'rning in systems, processes, 'nd pr'ctices. It is underst'nd'ble th't concepts such 's 'ction le'rning, te'm le'rning, org'niz'tion'l le'rning, work-b'sed le'rning 'nd cross-cultur'l le'rning h've become ' centr'l focus. It is the purpose of this p'per to 'ssist in bridging the g'p by suggesting ' pr'ctic'l 'ppro'ch to workpl'ce le'rning th't is linked with org'niz'tion'l objectives 'nd integr'ted with project m'n'gement. The p'per develops the models of org'niz'tion'l le'rning 'nd work-b'sed le'rning 's well 's provides the discussion of differences in these two 'ppro'ches. The b'rriers to work-b'sed le'rning 're covered in the c'se study th't critic'lly demonstr'ted the 'ppro'ch of org'niz'tion'l le'rning 'nd project-b'sed le'rning on the ex'mple of p'rticul'r org'niz'tion. This p'per h's two p'rts. P'rt ' suggests ' model for project-b'sed workpl'ce le'rning th't integr'tes work 'nd le'rning with theory 'nd pr'ctice within ' project m'n'gement fr'me. This 'ppro'ch dr'ws on the liter'ture rel'ting to c'p'bility, org'niz'tion'l le'rning, 'nd project m'n'gement. P'rt B is ' c'se study of the 'pplic'tion of this 'ppro'ch in 'n British public sector 'gency. The lessons le'rned m'y be 'pplied in other settings 'nd 'lso provide opportunities for focused rese'rch on org'niz'tion'l le'rning. P'rt ': ' Model of Project-B'sed Workpl'ce Le'rning 1. Org'niz'tion'l le'rning 't le'st three dilemm's 're r'ised by the liter'ture on org'niz'tion'l le'rning: whether to develop ' le'rning org'niz'tion before developing org'niz'tion'l le'rning; whether to invest consider'ble le'd time to develop (or 'd'pt) the preconditions 'nd co-requisites for effective

Ethical Issues Research Assignment Paper Example | Topics and Well Written Essays - 1000 words

Ethical Issues Assignment - Research Paper Example g is an ethical issue in which a struggle between the body and mind would happen and the winner would be either the body (In case the person opts for mercy killing) or the mind (In case the person decided against the mercy killing). Proponents of mercy killing are of the opinion that it is better to assist a person medically to terminate his life, if he is in a hopeless situation. In their opinion, the person who suffers pain and discomforts should have given the right to take decision about sustaining his life in such pathetic condition. Others can cite ethical or moral issues against the mercy killing; but the ultimate sufferer would be the patient only. On the other hand, critics of mercy killing believe that only the creator has the right to take the life back of his creations. They are of the opinion that life is the most important thing in the world. Nobody has so far succeeded in unveiling the miseries about the life. Nobody knows from where we come and where we go after death. No science or technology, so far succeeded in creating an artificial life in a laboratory setup which underlines the importance and value of life on earth. Moreover critics also argue that only the creator has the right to modify or destroy creations and anything against his will would be unethical. As expected, we met strong arguments both in favour and against mercy killing during our research. We found most of the arguments of the proponents and the critics logical and valuable. It was difficult for us to take a position on this issue and our group actively discussed all the major arguments from both the sides in order to make a conclusion. Some of the arguments we found during our research are given below. The article IF MERCY KILLING BECOMES LEG, argued that mercy killing would be misused if it is made legal (IF MERCY KILLING BECOMES LEGAL). The above argument seems to be logical as the antisocial elements can kill innocent people on behalf of mercy killing in order to

Support Children At Meal Time Essay Example for Free

Support Children At Meal Time Essay 1.1 Outline the nutritional requirements of a healthy diet for children and young people. Energy enables children to concentrate, learn and play at school. Starchy carbohydrates should provide the main source of energy in the diet. Sources of carbohydrates are Breads of all types, rice, pasta, noodles, potatoes, yam, oats, cassava, couscous, breakfast cereals, wheat grains like bulgar wheat, lentils, red kidney beans and black eyed beans. Good practice Whole grain varieties of bread and cereal are best as they are good sources of fibre. Non-milk extrinsic (NME) sugars Diets low in NME sugars will help to prevent tooth decay. Sources are Table sugar, jam, honey, sweetened drinks, cakes, pastries, ice cream, sweets, biscuits, confectionary and chocolate. Good practice Use less sugar in recipes, serve fruit-based or dairy-based desserts instead of cakes and biscuits which often contain lots of added sugar. Restrict access to sugar to be added to hot drinks. When choosing prepared products, check the label and choose those products lower in sugar. 4 Fat Lower fat intake can prevent weight gain. Sources of high fat are Butter, lard, margarine, fat spreads, oils or dressings such as mayonnaise. Chips and other deep fried food, potato waffles, garlic bread, pastries, cakes, biscuits, creamy puddings, meat or meat products such as pastries. Good practice Grill and bake food instead of frying. When making sandwiches, try not using any butter or spread if the filling is moist enough, if using fat spread, choose a reduced fat variety and spread thinly. When choosing prepared products, check the label and choose those products lower in fat. Saturated fat A diet low in saturated fat can prevent high cholesterol and decrease the risk of coronary heart disease, diabetes and some cancers. Sources of saturated fats are Butter, lard, cream, coconut oil or cream, palm oil, mayonnaise, salad cream and some margarines. Meat products such as pie’s, burgers and sausages. Also hard cheese’s such as cheddar. Cakes and biscuit’ s. Good practice Choose lower fat dairy products- Skimmed or semi skimmed milk, low fat yoghurt and reduced fat cheese. Choose lean cuts of red meat and remove the skin from chicken. For cooking use an unsaturated vegetable oil such as rapeseed oil or olive oil. Avoid adding butter or oil to food (e.g. vegetables) after cooking. When choosing prepared products check the label and choose those lower in saturated fat: FSA guidance on labelling states that 5g or more saturated fat per 100g is  Ã¢â‚¬Ëœhigh’ and 1.5g or less 100g is ‘low’. Protein is important for growth and repair of body tissues and muscles. Pupils are growing fast so protein is particularly important to them. Sources of protein include Meat, fish, milk, cheese, eggs, yoghurt, nuts and seeds, kidney beans, lentils, meat alternatives (e.g. tofu, chickpeas and cereals) These food items can be incorporated into dishes such as chicken and vegetable jambalaya, chickpea and cauliflower curry, salmon sandwiches, cauliflower cheese, nut roast, chicken casserole, omelette with ham and cheese. Good practice Including plant protein as well as animal protein on your menu will ensure that pupils are eating protein from a variety of sources. Vegetarian pupils should have adequate protein intake if they eat cereals, beans and lentils, soya products, eggs, milk and dairy products. For vegan or lactose intolerant pupils, soya, oat or rice drinks provide an alternative to milk. Be aware of nut allergies. Fibre assists bowel function and prevents problems like constipation. Sources of fibre are Brown rice, oats, wholegrain cereals, muesli, potatoes with skins, wholemeal bread, buglar wheat, lentils, chickpeas, red kidney beans, fruit and vegetables. These food items can be incorporated into dishes, such as vegetable and lentil bake, chilli con carne served with brown rice, jacket potato with beans and fruit salad. Good practice Choose wholegrain, wholemeal or brown varieties where possible. If children reject wholemeal varieties, use combinations of wholemeal and white varieties to encourage consumption. Leave skins on potatoes and add pulses and vegetables to stews and pies to add fibre. Sodium is a component of salt. Salt is needed to maintain fluid balance in the body and for nerve and muscle function. Most salt consumed is contained within processed food. Low salt can decrease the onset of high blood pressure, which may lead to conditions such as stroke, heart disease and kidney problems. Sources of sodium are Ready-made soups, sauces, gravy, processed food, some breakfast cereals, salty snacks (crisps and salted nuts), bacon, ham, sausages, pizza, cheese and condiments. Good practice Limit the amount of salt added during cooking and instead flavour with herbs and spices. Cook meals from raw ingredients rather than using manufactured products high in salt. When choosing prepared products, check the label and choose those lower in salt. FSA guidance on labelling states that 1.5g or more salt (0.6g sodium) per 100g is ‘high’ and 0.3g or less of salt (0.1g sodium) per 100g is ‘low’.  Vitamin A is important for growth and tissue repair, good eyesight and immune system. Sources of vitamin A are as follows oily fish, eggs, liver, cheese, butter, milk, yellow, red and orange coloured fruits and vegetables. Such as carrots, peppers, apricots, oranges, papaya, mango, butternut squash, sweet potato, tomatoes and dark green leafy vegetables. Good practice Serve a variety of fruit and vegetables. These food items can be incorporated into dishes like salmon fishcakes, baked sweet potato wedges, red pepper and tomato omelette, carrot and coriander soup and fruit salad. Yellow, orange and red coloured fruits and vegetables contain the most vitamin A. Vitamin C is an antioxidant which may help to protect the body from infections and illnesses. Vitamin C is needed for wound healing and the structure of blood vessels and skin vitamin c enhances iron absorption. Fruits contain vitamin c, especially citrus fruits such as oranges, limes, grapefruit, berries, kiwi fruits. Vegetables (including frozen) , especially broccoli, green and red peppers, sweet potatoes and potatoes. These food items can be incorporated into dishes, like jacket potato with salad, lemon chicken, berry smoothies, fruit salad, mixed vegetable hot pot and casserole. Good practice Raw fruit and vegetables contain the most vitamin c. Vitamin c may be lost during preparation and cooking, so prepare and cook food as close to lunch time as possible. Steam vegetables to minimise vitamin losses or cook them in a minimum volume of water. Folate is essential for blood cells and the nervous system, and prevents anaemia. Sources are liver, yeast and orange juice, green leafy vegetables, such as spinach, green beans, beetroot, chickpeas, black-eye beans, broccoli and pe as. Breakfast cereals are often fortified with folate. These can be made into dishes like pea and ham soup or spinach and potato curry. Good practice Folate may be lost during the cooking process so prepare and cook foods as close to lunch time as possible, steam vegetables to minimise loss of vitamins. Calcium Is essential for strong teeth and bones, and for muscle and nerve function as well as blood clotting. A diet containing enough calcium will decrease the risk of developing osteoporosis or brittle bones later in life. Sources are milk, cheese, yogurt and canned fish with bones (salmon, pilchards and tuna), broccoli, cabbage, dried fruits, tofu, red kidney beans, chick peas and soya beans. White and brown breads are fortified with calcium. Dishes can be made such as cheese, potato and salmon  quiche, rice pudding and custard made with milk. Good practice for people who do not drink milk, choose soya, oat, or rice drinks enriched with calcium. Use lower fat dairy products; they contain as much calcium as their full fat equivalents. Iron is needed for production of red blood cells, which carry oxygen around the body. Iron also plays an important role in maintaining a healthy immune system. Iron is especially important for teenage girls. Iron deficiency in pupils may be linked to slower intellectual development and poor behaviour in the longer term. Sources are red meat, offal (especially liver and kidney), canned fish, eggs, dark green leafy vegetables, peas, wholegrain (e.g. brown rice), nuts, seeds, red kidney beans, black-eye beans, lentils, chickpeas, dried apricots and raisins. These foods can be incorporated into dishes, for example lamb casserole, houmous, spaghetti bolognaise, Sheppard’s pie, mixed bean wrap and dried fruit compote. Breakfast cereals are often fortified with iron. Good practice Iron from animal sources is more easily absorbed by the body than plant sources, but plant sources are more important because they provide most of the iron in the diet. Consuming food high in vitamin c at the same time as food containing iron enhances iron absorption. Vegetarian dishes should regularly include a variety of lentils and peas, eggs, dark green and leafy vegetables. Zinc is used by the body for growth and tissue repair, wound healing and the immune system. Sources include red meat, offal (especially liver and kidney), eggs, fish, milk and other dairy products, cereals, red kidney beans, soya products, lentils and chickpeas. These food items can be incorporated into dishes such as cottage pie, roast pork or beef, lentil bake, brown rice and vegetarian bolognaise using soya mince. Good practice vegetarian dishes should regularly include whole grain cereals, kidney beans, eggs and milk,

The Ethics And Values Of Social Work Social Work Essay

The Ethics And Values Of Social Work Social Work Essay The goal of social work professionals is for the well-being and empowering of those in society who are impoverished, living in oppression, and vulnerable. Social workers must also focus on the forces in a persons environment that are involved in making and contributing to problems in living conditions. Those people who are assisted by social workers are referred to as clients. They can be individuals, groups, families, or communities. Therefore, social workers must be attuned to cultural, racial, and ethnical differences in people. This will help put an end to discrimination, oppression, poverty, and other types of social wrongs. There are six core values on which the social work profession is based. These are service, social justice, dignity, and worth of the person, importance of human relationships, integrity, and competence. These core values are the fundamental principles that a social worker should use in dealing with clients and helps guide them in treating the clients with dignity and respect. The social workers Code of Ethics are at the core of the profession. These ethics are of great importance to all social work students as well. They help in making sound judgments and decisions when dealing with all segments of the population regardless of the clients religion, race, or ethnicity. The six core values of social work have ethical principles which are the ideals to which each social worker should strive to meet. Service happens when a social worker uses his or her knowledge, values, and skills to help those in need. Social justice is when a social worker attempts social change on behalf of those who cant help themselves. Dignity and worth of the person is showing respect to each client regardless of their social situation. The importance of human relationships is seen by social workers in their efforts to advance, renew, and improve the well-being of families, social groups, and communities. Integrity is behaving at all times in a trusting manner. Competence is basically a social worker knowing his or her job and taking steps to improving their professional expertise. Pertinent Ethics and Values Dealing with Worth and Dignity There are several ethics and values that relate to human diversity and the worth and dignity of persons. Employment of these ethics and values are of great importance to the social worker and the client. They are as follows: 1.02 Self-Determination Social workers respect and promote the right of clients to self-determination and assist clients in their efforts to identify and clarify their goals. Social workers may limit clients right to self-determination when, in the social workers professional judgment, clients actions or potential actions pose a serious, foreseeable, and imminent risk to themselves or others. 1.03 Informed Consent (b) In instances when clients are not literate or have difficulty understanding the primary language used in the practice setting, social workers should take steps to ensure clients comprehension. This may include providing clients with a detailed verbal explanation or arranging for a qualified interpreter or translator whenever possible. (c) In instances when clients lack the capacity to provide informed consent, social workers should protect clients interests by seeking permission form an appropriate third party, informing clients consistent with the clients level of understanding. In such instances social workers should seek to ensure that the third party acts in a manner consistent with clients wishes and interests. Social workers should take reasonable steps to enhance such clients ability to give informed consent. 1.05 Cultural Competence and Social Diversity (a) Social workers should understand culture and its function in human behavior and society, recognizing the strengths that exist in all cultures. (b) Social workers should have a knowledge base of their clients cultures and be able to demonstrate competence in the provision of services that are sensitive to clients cultures and to differences among people and cultural groups. (c) Social workers should obtain education about and seek to understand the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability. 1.07 Privacy and Confidentiality (a) Social workers should respect clients right to privacy. Social workers should not solicit private information form clients unless it is essential to providing services or conducting social work evaluation or research. Once private information is shared, standards of confidentiality apply. (d) Social workers should inform clients, to the extent possible, about the disclosure of confidential information and the potential consequences, when feasible, before the disclosure is made. This applies whether social workers disclose confidential information on the basis of a legal requirement or client consent. (f) When social workers provide counseling services to families, couples, or groups, social workers should seek agreement among the parties involved concerning each individuals right to confidentiality and obligation to preserve the confidentiality of information shared by others. Social workers should inform participants in family, couples, or group counseling that social workers cannot guarantee that all participants will honor such agreements. 1.11 Sexual Harassment Social workers should not sexually harass clients. Sexual harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature. 1.12 Derogatory Language Social workers should not use derogatory language in their written or verbal communications to or about clients. Social workers should use accurate and respectful language in all communications to and about clients. 1.14 Clients Who Lack Decision-Making Capacity When social workers act on behalf of clients who lack the capacity to make informed decisions, social workers should take reasonable steps to safeguard the interests and rights of those clients. 2.01 Respect (a) Social workers should treat colleagues with respect and should represent accurately and fairly the qualifications, views, and obligations of colleagues. (b) Social workers should avoid unwarranted negative criticism of colleagues in communications with clients or with other professionals. Unwarranted negative criticism may include demeaning comments that refer to colleagues level of competence or to individuals attributes such as race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability. (c) Social workers should cooperate with social work colleagues and with colleagues of other professions when such cooperation serves the well-being of clients 4.02 Discrimination Social workers should not practice, condone, facilitate, or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identify or expression, age, marital status, political belief, religion, immigration status, or mental or physical disability. 4.03 Private Conduct Social workers should not permit their private conduct to interfere with their ability to fulfill their professional responsibilities. 4.04 Dishonesty, Fraud, and Deception Social workers should not participate in, condone, or be associated with dishonesty, fraud, or deception. My Views of the Ethics and Values Dealing with Worth and Dignity Self-determination is a very important value when dealing with a client. This allows the client, with assistance from the social worker, to identify their goals. The client will feel a sense of ownership in reaching said goals. Privacy and confidentiality also play a huge role in preserving the worth and dignity of someone receiving assistance. Everyone, regardless of their status in society, has a right to privacy. Some clients may not know that they have these rights or may believe that their right to privacy has been forfeited since they are receiving assistance. This, of course, is not true, and the social worker should inform the client of this fact. The social worker also has to realize that not all of the people receiving services are literate and must therefore explain to those clients the disclosure of confidential information. This also pertains to each individuals rights to confidentiality when providing counseling to couples or groups. A social worker should never make advances of a sexual nature to a client. This may lead some clients to believe that the only way that they can receive assistance is to give into those advances. It may also cause others to not seek assistance at all. Derogatory language, either verbal or written, can be demoralizing to a client. A social worker has to be aware of the culture of the person that they are addressing. What may not be significant to the social worker may, on the other hand, be offensive to the client. The decision-making process varies from client to client. The social worker must make sure that when he or she is acting of behalf of a client that the clients interests and rights are safe guarded. Respect in the Social Work Code of Ethics is under the ethical responsibilities to colleagues, but it should also be under the way clients should be treated. When one shows respect to another person, communication is greatly enhanced, and communication is what social work revolves around. Discrimination is something that can not and should not be practiced, condoned, or facilitated by a social worker. This means discrimination of any type to include; race, ethnicity, sex, color, marital status, politics, mental disability, immigration status, or sexual orientation. Discrimination has an adverse effect on the client and the social work profession. When a social worker allows their private life to affect their work, no one wins. A social worker must be professional enough to separate the two. Another issue that deals with a social workers professionalism is his or her ability to not take part in any way with deception, dishonesty, or fraud. My Application of the Ethics When dealing with ethnicity, I will learn about what is acceptable and unacceptable with each ethnic group. I will ensure that I differentiate between ethnicity and race. National origin has to be dealt with in a similar way as with ethnicity. Therefore, I will ensure that I am aware of the customs of the clients homeland. Social class requires that a social worker not form preconceived notions of the person being served. I will keep my mind open and ensure, as with all cases, to listen to what is being said. Religion is a very touchy subject that has to be handled. I will make every effort to understand the customs and traditions of various religious groups in order not to offend. When dealing with a client that has a physical or mental disability, I will ensure that their dignity and worth is not compromised. I will use language that they can easily understand, and I will not talk down to the individual. Everyone has the right to live their life they way that they choose. I will never judge a client based on their sexual orientation. This and the previous subjects can be handled by simply being a professional. I will strive to be a consummate professional at all times.

Death Penalty Essay -- essays research papers fc

One of the most controversial topics in America today is the death penalty. Four thousands of years the death penalty has been used all over the world. In the earlier centuries the townsmen would hang people if they were accused as being a witch, but they were not witches at all. They merely knew a little more information than the next person. They were wrongly accused, and that is why I see the death penalty as immoral, unethical and just wrong! People were put to death for no reason; they were accused because there wasn't enough evidence to prove their innocence. Here in America you are innocent until proven guilty. That is not the way it is, you are guilty until proven innocent is the right way to look at the society today. In this essay I will show statistics, pros, cons, moral issues, etc about the death penalty. The word "capitol"; in"capital punishment"; refers to a person's head. In the past, people were often executed by severing their head from their body. The United States is one of the very few industrialized countries in the world that executes criminals. It is one of the few countries in the world that executes mentally ill persons, persons with very low IQ, and child murders (i.e. persons who were under 18 at the time of their crime).On August 22, 2000, "Virginia and Texas each executed two men who committed their crimes when they were under 18"(Sara Rimer and Raymond Bonner).Which in my personal opinion is just wrong. As of October 19, 2000, during the last decade of the 20th century, 547 prisoners were executed in the United States --one third of them in Texas. Another 3,500 wait on death rows. When asked whether people prefer to keep or abolish the death penalty, about 60 to 80% of American adults say that they want to keep capital punishment. Numbers vary depending upon the exact wording of the question asked by the pollsters. When asked whether they would like to see executions continue or have them replaced with a system that guaranteed life imprisonments with no hope for parole, ever; that the inmate would work in the prison to earn money; that the money would be directed to helping the family of the person(s) that they killed. Capital punishment has been a cause for debate for many years, and people continue to ... ... the race of the defendant or of the victim in deciding whether to impose the death penalty".(Bonner). From the facts that I stated above i think death penalty is very much racist. In conclusion, the death penalty may seem to be the best course of action but in reality I believe that it is not. As I have said, it is the best deterrent America employs against murder, it saves our country money, and most importantly, it guarantees that a murderer will not have the chance to kill again. But America goes against its own law and joins the society in this wrong doing. An innocent life may be at stake and no one will ever know. Bibliography: 1. Bonner, Raymond, "Push Is on for Larger Jury in Military Capital Cases <NYT-Military.html>," New York Times, September 3, 2001 2. Bonner, Raymond and Rimer, Sara, "Mentally Retarded Man Facing Texas Execution Draws Wide Attention <NYT-Penry.html>," New York Times, November 12, 2000 3. Cohen, Richard "Hangman, Be Gone <WPost-Hangman.html>" The Washington Post , September 26, 2000 (op-ed) 4. Expert documentation: executions /http://www.deathpenaltyinfo.org/

Theme of Tradition in The Lottery by Shirley Jackson Essay -- The Lotte

The Lottery by Shirley Jackson Americans day after day live much of their lives following time-honored traditions that are passed down from one generation to another. From simple everyday cooking and raising children, to holidays and other family rituals, tradition plays a significant role on how they go by there everyday lives. In Shirley Jackson's short story, "The Lottery," the citizens of a small farming town follow one such tradition. A point is made regarding human nature in relation to tradition. The story begins on a beautiful summer afternoon. The town's citizens are eager, gathering in the town square in order to take part in the yearly lottery. With the story focused around one particular family, the Hutchinsons, who are so anxious to get it all over with until they find that one of their members is to participate in the lottery's closing festivities, Tessie. Of course unlike your typical lotteries, this is not one that you would want to win. The one chosen from the lottery is to undertake a cr uel and unusual death by stoning at the hands of their fellow townsmen for the sake that it may bring a fruitful crop for the coming harvest season. Ironically, many of the towns people have suggested that the lottery be put to an end, but most find the idea unheard of being that they have lived in it's practice for most of their lives. The story conveys a message that traditions may be valued so highly that those in their practice may do everything they can to ensure that they continue in accordance. From this a question arises. How far would one go to ensure their sacred traditions remain unscathed? For many, change is a cause for ignorance. Most of us fear the idea of change. When one is faced to deal with c... ...ithdraw from the tradition because they do not know any other way. Can you imagine what life would be if there were no Christmas or Thanksgiving? For many cultures, tradition is the basis for their history. One example to this being the Hawaiian culture whose history was destroyed when they were forced to stop their ancient dances which told stories of their past. Adversely, tradition has played negative roles in society as well with the battle between the Muslims and Christians in many middle-eastern countries. Tradition plays many roles in today's society. Our goal should be to grasp the idea of what they really mean. We must not isolate ourselves to what we think we know, but instead allow ourselves to comprehend. Bibliography: PERRINE'S STORY AND STRUCTUE 9TH ED. ARE, THOMAS R. 1998, HARCOURT-BRACE COLLEGE PUBLISHERS FORT WORTH, TX

Paper

Any suspicion of copying or plagiarism in this work will result in an investigation of Academic Misconduct and may result in a â€Å"O† on the work, an â€Å"F† in the course, or possibly more severe penalties, as well as a Disciplinary Notice on your academic record under the Student Code of Academic Conduct, which can be found online at: http://www. Reason. Ca/senate/policies/pappy. PDF. Study of Times waiting at Banks Introduction: The Issues that are going to be studied are the factors that affect waiting time at a Bank service line.Some of the consequences of long Walt time are customer Relation and employee frustration, which leads to a bad reputation for the bank. The motivations for this research are the improvement of service time, increase in the customer satisfaction and better corporate reputation. This proposal comprises the purpose of the project, target population and limitations for research, an explanation of the approach, and the expected results. Purp ose: The purpose of this project is to find the causes of the delay time at a Bank ND find the practical ways to avoid the delays.Scope: The scope of this project will only be limited to Just one particular branch as it would be nearly impossible to obtain data for an entire franchise. We will be looking and analyzing the AD branch located on Horntail SST. Abramson. The target population for this project Includes people of all age ranges going from 12 to 100 specify most of the data that will be collected will be based on daily customers (normally in the age range of 25-55) as they are considerably impacted by the long wait lines as for them time is money. Paper The university was founded in 1885, which was before Arizona was officially a state. Arizona holds 31,670 undergraduate students and 8951 graduate students that study the 300+ majors offered. Within these students 120 countries are represented. Tuition costs $29,421 for a non-resident of Arizona. In addition, there is a $9,714 room and board fee. To become a Wildcat, Arizona requires 4 years of English, and either a 21 or above on the English section of the ACT or a 530 on the reading section.They also require 4 years of Mathematics, and a 24 on the math portion of the ACT or a 540 on the math part of the SAT. Arizona also requires that students take 3 years of lab science and score a 20 or higher on the math portion of the ACT. If students took the SAT they might want to consider taking subject tests. Arizona requires 2 years of History classes, one American history course and one other history course. Furthermore, the University of Arizona requires 2 years of consecutive classes of a second language (both classes must be the same language). Lastly, the university of Arizona requires 1 year of fine arts.Arizona requires that you maintain a 2. 0 GAP or higher throughout your high school career. During your time In high school you can only get lower than a 2. 0, or C, twice to still be eligible for admission. University of Arizona hosts a Greek system hosting both fraternities and sororities. Arizona Greek system is much larger In comparison to other schools consisting of 47 sororities and fraternities. On campus housing holds 79% of students at Arizona In a total of 24 student-housing facilities. The other 21% live off campus. At Arizona there Is a balance of males and females. % of the population Is female, leaving 48% to male population. Downtown Tucson holds plenty to do for students and acts as the perfect college town. Paper By raunchy University of Arizona higher throughout your high school career. During your time in high school you can system is much la rger in comparison to other schools consisting of 47 sororities and fraternities. On campus housing holds 79% of students at Arizona in a total of 24 student-housing facilities. The other 21% live off campus. Paper To me there is a big difference in a college class discussion verse a discussion you have with your friend. In college classes you have to have a more professional approach in how you speak or answer other classmates. When speaking to your friends who know you, they have good Judgment on when you are Joking around or even if you are being sarcastic. I myself know that my friends and family even my co- workers all have excellent Judgment on my mannerisms.My classmates however unlike my friends, family and co-workers do not know me so during class discussions I will make sure that I make a point to convey my messages with respect and In a good tone so everyone will understand where I am coming from. I enjoy feedback and look forward to my classmates giving me their pollens on things and I scant Walt to see everyone else's point of view on certain topics we discuss.There are many different ways that you can demonstrate respect for your fellow classmates during class discussions such as good understanding, politeness and having a positive attitude towards your peers. It Is good to show your classmates that o understand where they are coming from even if you do not agree, everyone is entitled to their own opinion and everyone has different ways of looking at certain issues.Being polite to your classmates is a great way to show you are respecting them. We are all here to learn and grow together so together we can all achieve our goals and dreams. Approaching your classmates with a positive attitude will always send a good vibe, who has time for negativity navy? I know I certainly don so being positive towards others will go a long way. I will always treat others the way I want myself and my daughter to be treated. Paper Timothy Hall, tells a story of a bold, independent, self confident, and assertive young women during the time of 1636 to 1638. Hall arranged his novel by organizing the chapters in her life story around statements made at her trial. The study of Hutchinson life gives us the opportunity to enter into a different world of New England's founding generation. As Hall's questions; â€Å"what should we make of this remarkable women and her tragic fate? How did she understand herself? How did her contemporaries understand her? (Hall,2) are answered and supported throughout the novel. The answers to such questions can come only from a thorough examination of Anne Hutchinson experience with religion, culture, and politics in early modern England and its first colonies. Timothy Hall sets up the first chapter helping the readers comprehend who exactly Anne Hutchinson is, explaining where it is she came from and her back round information. Hutchinson was born during the Protestant Reformation, t he year of 1592 in Alfred, Somerset, United Kingdom.Her parents, Francis and Mammary were Puritans strong believers, although, they were forced to convert into the English Church. Ann.'s parents had planned to raise her with Puritans beliefs, but also in healing. She was set up to marry William Hutchinson, once they planned to marry and start a family, they planned on raising their soon to be family under a Puritan roof with firm beliefs. In order to go on with this lifestyle without persecution they planned on Joining a trek to America with other Puritans. Paper The questionnaire is designed by the researchers a seven item scale from tryingly disagree (-3) to strongly agree (+3) to identify variables of customer loyalty. In the present study, we, therefore, used Cockroach's alpha scale as a measure of reliability. Its value is estimated to be 0. 897. Sophisticated statistical model as ‘Exploratory Factor Analysis (FEE)' has been used. The results show that nine factors extracted from the analysis that together accounted 77. 891 percent of the total variance.Finally, on the basis of factor score, these factors were ranked (1)sales promotion'; (2) ‘Provision of information'; (3)engagement'; (4)recommendation of the Product or Service';(5)new brand';' (6) ‘The value of brand'; (7)eliminative'; (8) ‘Bench Marking' and (9) ‘Environmental friendly organization' got the ranks of first to nine respectively and constitute the key factors of customer loyalty in leading retail supermarkets in I-J. Moreover, outcome of the research would be helpful to the practitioners, researchers, planners, policy makers and academicians, who are involved in the concerned area.Keywords: Customers; Customer Loyalty and Retail Supermarkets. 1. 0 Background and Significance In the ever-changing business world, almost every organization pays most attention o the customers ever than before. For any organization, good understanding of customers, their needs and wants, their expectations on price and quality of goods and services increase the potential to succeed. As a result, customer centered marketing has occupied the top place in modern marketing concept. Every organization is ready to pay any means to identify and understand the customers and their needs.Consumers' reaction will be in favor of an organization when their desires and expectations have been either met or exceeded in the course of experiencing the service. In the context of a retail supermarket, satisfaction could be interpreted as Just meeting the expect ations of the customers, not any sort of exceeding or falling short of the expectations. Most of the retailers try to achieve competitive advantage by taking the responses of the customers beyond the level of ‘Just satisfied' towards ‘exceeding their expectations'.Pleasing customers are very harder today (Kettle, 2003). Customers are more challenging component for any organization rather than their competitors. Their buying behaviors are fickle, at least three times a year expecting the best deal from the suppliers. Besides the above, the worst thing is ninety percent of dissatisfied customers Just switched to another supplier without complaining to former supplier (Kettle, 2003). A marketing strategy which is considered today as the best one may not produce same results in future.Thus, every organization must pay their attention in complete satisfaction of their customers. Since, highly satisfied customers more likely become loyal customers and potentially buy the new p roducts introducing by the company and shows the word of mouth and also pay less attention about competitors and other brands as ell. Above to all, considering cost related to customers, cost for retaining existing customers are very less than acquiring the new customers and also existing customers are much more profitable in many ways for instance, word of mouth.Here, word- loyalty or loyal customers captures the predominant place. Because, Hill & Alexander (2006) pointed out that only through the loyalty, customer retention can be secured. 2. 0 Statement of the Problems Factors determining customer satisfaction and customer loyalty have been brought to light by marketing research. But, this information still is far away for some producers engaging in the productions and services. Consequently, producers are unable to exploit this information for their success.According to Verdict consulting research (2007), retail supermarket sector in I-J is one of most competitive segments and a lso pointed out that this competition will create more challenging environment in maintaining their market share. However, some retailers are very successful than their competitors even during the period of European economic downturn. This encouraged the researchers to do this research. We hope that this research will answer the following question regarding customer loyalty effectively. 3. Objectives The present study has the following objectives 1. To examine necessary factors of customer loyalty in leading super markets of I-J; and 2. To determine the key factors of customer loyalty in leading super markets of UK. 3. To suggest some measures in order to improve the customer loyalty in leading 4. 0 Literature Review Managing customer loyalty is the one of major element of customer relationship management. Customer satisfied with the present service of organization will likely satisfy if the firm does the same service later.So every organization has struck with the question how they can increase their loyalty level by adopting the right approaches. Stone (2000) pointed out in his book that â€Å"using information on the customer data base, there is no reason for a customer loyalty programmer other than finely tuned to meeting customers ‘relationships needs†. Loyalty becomes a winning factor for any organization facilitating with high productivity, solid profit and feasibility for steady expansion, competing in present world.When considering the resent states of disloyalty, it is obvious that it would damage the corporate performance by 25 to 50 percent and possibly more (Astrakhan, 2006). Loyalty is defined as â€Å"a state of mind, a set of attitudes, beliefs, desires and so on† (Stone, 2000). Kettle (2008) said that delighted customers become loyal to the organization and customer relationship management (CRM) plays an important role in making customers loyal. Further, among the satisfied customers, completely satisfied customers only can be a delighted one. Thus CRM has to focus on customer delight rather than satisfaction.However, Hill and Alexander (2006) argue that misunderstanding of customer loyalty by the senior manages and marketing executives have mislead strategies for securing the customer loyalty and also criticized that many of them take afford to attract the customers by giving some bribe to customers. Instead, customer loyalty has to be earned by the suppliers and customer retention can be achieved when the suppliers satisfy the requirements raised by the customers better than their rivals. Realty is that in the twenty first century, both not only customers and but also suppliers have to true, faithful and rim in meeting the customers' needs.Furthermore, Hill & Alexander (2006) categorized loyalty into four types such as (1) Monopoly loyalty (where customers have little or no choice and they are completely dissatisfied and far away from devoted); (2) Cost of change loyalty (where customers have choice of alternative suppliers and reluctant to change their current due to the cost and other bothering factors, needs immense afford to change); (3) Incentive loyalty(this is the type of loyalty created by mass advertisement and targeted the customers who are not pending their own money for instance frequent business fliers);(4) Habitual loyalty(this can be viewed most commonly due to the time constraints and familiar routines, convenient location and little afford for instance filling up petrol on the way to work). This paper is focus on this Habitual loyalty. Here, convenient location, size of supermarket, variety of goods, competitive price plays a significant role.Moreover, degrees of loyalty can differ from one customer to another for instance one customer is more loyal than other. Hill & Alexander (2006) defined these degrees as suspects, respects, customers, clients' advocates and partners in a pyramid. According to them, degrees of positive commitment increases along pyramid fr om suspects to partners and also distinguishes the truly loyal customers. Less loyal customer is likely to switch the supplier Based on the previous studies, we can say that there are some studies in different countries, but detailed and comprehensive studies has not yet been conducted in I-J especially in supermarket through exploratory study. Paper Any suspicion of copying or plagiarism in this work will result in an investigation of Academic Misconduct and may result in a â€Å"O† on the work, an â€Å"F† in the course, or possibly more severe penalties, as well as a Disciplinary Notice on your academic record under the Student Code of Academic Conduct, which can be found online at: http://www. Reason. Ca/senate/policies/pappy. PDF. Study of Times waiting at Banks Introduction: The Issues that are going to be studied are the factors that affect waiting time at a Bank service line.Some of the consequences of long Walt time are customer Relation and employee frustration, which leads to a bad reputation for the bank. The motivations for this research are the improvement of service time, increase in the customer satisfaction and better corporate reputation. This proposal comprises the purpose of the project, target population and limitations for research, an explanation of the approach, and the expected results. Purp ose: The purpose of this project is to find the causes of the delay time at a Bank ND find the practical ways to avoid the delays.Scope: The scope of this project will only be limited to Just one particular branch as it would be nearly impossible to obtain data for an entire franchise. We will be looking and analyzing the AD branch located on Horntail SST. Abramson. The target population for this project Includes people of all age ranges going from 12 to 100 specify most of the data that will be collected will be based on daily customers (normally in the age range of 25-55) as they are considerably impacted by the long wait lines as for them time is money. Paper The questionnaire is designed by the researchers a seven item scale from tryingly disagree (-3) to strongly agree (+3) to identify variables of customer loyalty. In the present study, we, therefore, used Cockroach's alpha scale as a measure of reliability. Its value is estimated to be 0. 897. Sophisticated statistical model as ‘Exploratory Factor Analysis (FEE)' has been used. The results show that nine factors extracted from the analysis that together accounted 77. 891 percent of the total variance.Finally, on the basis of factor score, these factors were ranked (1)sales promotion'; (2) ‘Provision of information'; (3)engagement'; (4)recommendation of the Product or Service';(5)new brand';' (6) ‘The value of brand'; (7)eliminative'; (8) ‘Bench Marking' and (9) ‘Environmental friendly organization' got the ranks of first to nine respectively and constitute the key factors of customer loyalty in leading retail supermarkets in I-J. Moreover, outcome of the research would be helpful to the practitioners, researchers, planners, policy makers and academicians, who are involved in the concerned area.Keywords: Customers; Customer Loyalty and Retail Supermarkets. 1. 0 Background and Significance In the ever-changing business world, almost every organization pays most attention o the customers ever than before. For any organization, good understanding of customers, their needs and wants, their expectations on price and quality of goods and services increase the potential to succeed. As a result, customer centered marketing has occupied the top place in modern marketing concept. Every organization is ready to pay any means to identify and understand the customers and their needs.Consumers' reaction will be in favor of an organization when their desires and expectations have been either met or exceeded in the course of experiencing the service. In the context of a retail supermarket, satisfaction could be interpreted as Just meeting the expect ations of the customers, not any sort of exceeding or falling short of the expectations. Most of the retailers try to achieve competitive advantage by taking the responses of the customers beyond the level of ‘Just satisfied' towards ‘exceeding their expectations'.Pleasing customers are very harder today (Kettle, 2003). Customers are more challenging component for any organization rather than their competitors. Their buying behaviors are fickle, at least three times a year expecting the best deal from the suppliers. Besides the above, the worst thing is ninety percent of dissatisfied customers Just switched to another supplier without complaining to former supplier (Kettle, 2003). A marketing strategy which is considered today as the best one may not produce same results in future.Thus, every organization must pay their attention in complete satisfaction of their customers. Since, highly satisfied customers more likely become loyal customers and potentially buy the new p roducts introducing by the company and shows the word of mouth and also pay less attention about competitors and other brands as ell. Above to all, considering cost related to customers, cost for retaining existing customers are very less than acquiring the new customers and also existing customers are much more profitable in many ways for instance, word of mouth.Here, word- loyalty or loyal customers captures the predominant place. Because, Hill & Alexander (2006) pointed out that only through the loyalty, customer retention can be secured. 2. 0 Statement of the Problems Factors determining customer satisfaction and customer loyalty have been brought to light by marketing research. But, this information still is far away for some producers engaging in the productions and services. Consequently, producers are unable to exploit this information for their success.According to Verdict consulting research (2007), retail supermarket sector in I-J is one of most competitive segments and a lso pointed out that this competition will create more challenging environment in maintaining their market share. However, some retailers are very successful than their competitors even during the period of European economic downturn. This encouraged the researchers to do this research. We hope that this research will answer the following question regarding customer loyalty effectively. 3. Objectives The present study has the following objectives 1. To examine necessary factors of customer loyalty in leading super markets of I-J; and 2. To determine the key factors of customer loyalty in leading super markets of UK. 3. To suggest some measures in order to improve the customer loyalty in leading 4. 0 Literature Review Managing customer loyalty is the one of major element of customer relationship management. Customer satisfied with the present service of organization will likely satisfy if the firm does the same service later.So every organization has struck with the question how they can increase their loyalty level by adopting the right approaches. Stone (2000) pointed out in his book that â€Å"using information on the customer data base, there is no reason for a customer loyalty programmer other than finely tuned to meeting customers ‘relationships needs†. Loyalty becomes a winning factor for any organization facilitating with high productivity, solid profit and feasibility for steady expansion, competing in present world.When considering the resent states of disloyalty, it is obvious that it would damage the corporate performance by 25 to 50 percent and possibly more (Astrakhan, 2006). Loyalty is defined as â€Å"a state of mind, a set of attitudes, beliefs, desires and so on† (Stone, 2000). Kettle (2008) said that delighted customers become loyal to the organization and customer relationship management (CRM) plays an important role in making customers loyal. Further, among the satisfied customers, completely satisfied customers only can be a delighted one. Thus CRM has to focus on customer delight rather than satisfaction.However, Hill and Alexander (2006) argue that misunderstanding of customer loyalty by the senior manages and marketing executives have mislead strategies for securing the customer loyalty and also criticized that many of them take afford to attract the customers by giving some bribe to customers. Instead, customer loyalty has to be earned by the suppliers and customer retention can be achieved when the suppliers satisfy the requirements raised by the customers better than their rivals. Realty is that in the twenty first century, both not only customers and but also suppliers have to true, faithful and rim in meeting the customers' needs.Furthermore, Hill & Alexander (2006) categorized loyalty into four types such as (1) Monopoly loyalty (where customers have little or no choice and they are completely dissatisfied and far away from devoted); (2) Cost of change loyalty (where customers have choice of alternative suppliers and reluctant to change their current due to the cost and other bothering factors, needs immense afford to change); (3) Incentive loyalty(this is the type of loyalty created by mass advertisement and targeted the customers who are not pending their own money for instance frequent business fliers);(4) Habitual loyalty(this can be viewed most commonly due to the time constraints and familiar routines, convenient location and little afford for instance filling up petrol on the way to work). This paper is focus on this Habitual loyalty. Here, convenient location, size of supermarket, variety of goods, competitive price plays a significant role.Moreover, degrees of loyalty can differ from one customer to another for instance one customer is more loyal than other. Hill & Alexander (2006) defined these degrees as suspects, respects, customers, clients' advocates and partners in a pyramid. According to them, degrees of positive commitment increases along pyramid fr om suspects to partners and also distinguishes the truly loyal customers. Less loyal customer is likely to switch the supplier Based on the previous studies, we can say that there are some studies in different countries, but detailed and comprehensive studies has not yet been conducted in I-J especially in supermarket through exploratory study. Paper Timothy Hall, tells a story of a bold, independent, self confident, and assertive young women during the time of 1636 to 1638. Hall arranged his novel by organizing the chapters in her life story around statements made at her trial. The study of Hutchinson life gives us the opportunity to enter into a different world of New England's founding generation. As Hall's questions; â€Å"what should we make of this remarkable women and her tragic fate? How did she understand herself? How did her contemporaries understand her? (Hall,2) are answered and supported throughout the novel. The answers to such questions can come only from a thorough examination of Anne Hutchinson experience with religion, culture, and politics in early modern England and its first colonies. Timothy Hall sets up the first chapter helping the readers comprehend who exactly Anne Hutchinson is, explaining where it is she came from and her back round information. Hutchinson was born during the Protestant Reformation, t he year of 1592 in Alfred, Somerset, United Kingdom.Her parents, Francis and Mammary were Puritans strong believers, although, they were forced to convert into the English Church. Ann.'s parents had planned to raise her with Puritans beliefs, but also in healing. She was set up to marry William Hutchinson, once they planned to marry and start a family, they planned on raising their soon to be family under a Puritan roof with firm beliefs. In order to go on with this lifestyle without persecution they planned on Joining a trek to America with other Puritans. Paper To me there is a big difference in a college class discussion verse a discussion you have with your friend. In college classes you have to have a more professional approach in how you speak or answer other classmates. When speaking to your friends who know you, they have good Judgment on when you are Joking around or even if you are being sarcastic. I myself know that my friends and family even my co- workers all have excellent Judgment on my mannerisms.My classmates however unlike my friends, family and co-workers do not know me so during class discussions I will make sure that I make a point to convey my messages with respect and In a good tone so everyone will understand where I am coming from. I enjoy feedback and look forward to my classmates giving me their pollens on things and I scant Walt to see everyone else's point of view on certain topics we discuss.There are many different ways that you can demonstrate respect for your fellow classmates during class discussions such as good understanding, politeness and having a positive attitude towards your peers. It Is good to show your classmates that o understand where they are coming from even if you do not agree, everyone is entitled to their own opinion and everyone has different ways of looking at certain issues.Being polite to your classmates is a great way to show you are respecting them. We are all here to learn and grow together so together we can all achieve our goals and dreams. Approaching your classmates with a positive attitude will always send a good vibe, who has time for negativity navy? I know I certainly don so being positive towards others will go a long way. I will always treat others the way I want myself and my daughter to be treated. Paper The university was founded in 1885, which was before Arizona was officially a state. Arizona holds 31,670 undergraduate students and 8951 graduate students that study the 300+ majors offered. Within these students 120 countries are represented. Tuition costs $29,421 for a non-resident of Arizona. In addition, there is a $9,714 room and board fee. To become a Wildcat, Arizona requires 4 years of English, and either a 21 or above on the English section of the ACT or a 530 on the reading section.They also require 4 years of Mathematics, and a 24 on the math portion of the ACT or a 540 on the math part of the SAT. Arizona also requires that students take 3 years of lab science and score a 20 or higher on the math portion of the ACT. If students took the SAT they might want to consider taking subject tests. Arizona requires 2 years of History classes, one American history course and one other history course. Furthermore, the University of Arizona requires 2 years of consecutive classes of a second language (both classes must be the same language). Lastly, the university of Arizona requires 1 year of fine arts.Arizona requires that you maintain a 2. 0 GAP or higher throughout your high school career. During your time In high school you can only get lower than a 2. 0, or C, twice to still be eligible for admission. University of Arizona hosts a Greek system hosting both fraternities and sororities. Arizona Greek system is much larger In comparison to other schools consisting of 47 sororities and fraternities. On campus housing holds 79% of students at Arizona In a total of 24 student-housing facilities. The other 21% live off campus. At Arizona there Is a balance of males and females. % of the population Is female, leaving 48% to male population. Downtown Tucson holds plenty to do for students and acts as the perfect college town. Paper By raunchy University of Arizona higher throughout your high school career. During your time in high school you can system is much la rger in comparison to other schools consisting of 47 sororities and fraternities. On campus housing holds 79% of students at Arizona in a total of 24 student-housing facilities. The other 21% live off campus. Paper The questionnaire is designed by the researchers a seven item scale from tryingly disagree (-3) to strongly agree (+3) to identify variables of customer loyalty. In the present study, we, therefore, used Cockroach's alpha scale as a measure of reliability. Its value is estimated to be 0. 897. Sophisticated statistical model as ‘Exploratory Factor Analysis (FEE)' has been used. The results show that nine factors extracted from the analysis that together accounted 77. 891 percent of the total variance.Finally, on the basis of factor score, these factors were ranked (1)sales promotion'; (2) ‘Provision of information'; (3)engagement'; (4)recommendation of the Product or Service';(5)new brand';' (6) ‘The value of brand'; (7)eliminative'; (8) ‘Bench Marking' and (9) ‘Environmental friendly organization' got the ranks of first to nine respectively and constitute the key factors of customer loyalty in leading retail supermarkets in I-J. Moreover, outcome of the research would be helpful to the practitioners, researchers, planners, policy makers and academicians, who are involved in the concerned area.Keywords: Customers; Customer Loyalty and Retail Supermarkets. 1. 0 Background and Significance In the ever-changing business world, almost every organization pays most attention o the customers ever than before. For any organization, good understanding of customers, their needs and wants, their expectations on price and quality of goods and services increase the potential to succeed. As a result, customer centered marketing has occupied the top place in modern marketing concept. Every organization is ready to pay any means to identify and understand the customers and their needs.Consumers' reaction will be in favor of an organization when their desires and expectations have been either met or exceeded in the course of experiencing the service. In the context of a retail supermarket, satisfaction could be interpreted as Just meeting the expect ations of the customers, not any sort of exceeding or falling short of the expectations. Most of the retailers try to achieve competitive advantage by taking the responses of the customers beyond the level of ‘Just satisfied' towards ‘exceeding their expectations'.Pleasing customers are very harder today (Kettle, 2003). Customers are more challenging component for any organization rather than their competitors. Their buying behaviors are fickle, at least three times a year expecting the best deal from the suppliers. Besides the above, the worst thing is ninety percent of dissatisfied customers Just switched to another supplier without complaining to former supplier (Kettle, 2003). A marketing strategy which is considered today as the best one may not produce same results in future.Thus, every organization must pay their attention in complete satisfaction of their customers. Since, highly satisfied customers more likely become loyal customers and potentially buy the new p roducts introducing by the company and shows the word of mouth and also pay less attention about competitors and other brands as ell. Above to all, considering cost related to customers, cost for retaining existing customers are very less than acquiring the new customers and also existing customers are much more profitable in many ways for instance, word of mouth.Here, word- loyalty or loyal customers captures the predominant place. Because, Hill & Alexander (2006) pointed out that only through the loyalty, customer retention can be secured. 2. 0 Statement of the Problems Factors determining customer satisfaction and customer loyalty have been brought to light by marketing research. But, this information still is far away for some producers engaging in the productions and services. Consequently, producers are unable to exploit this information for their success.According to Verdict consulting research (2007), retail supermarket sector in I-J is one of most competitive segments and a lso pointed out that this competition will create more challenging environment in maintaining their market share. However, some retailers are very successful than their competitors even during the period of European economic downturn. This encouraged the researchers to do this research. We hope that this research will answer the following question regarding customer loyalty effectively. 3. Objectives The present study has the following objectives 1. To examine necessary factors of customer loyalty in leading super markets of I-J; and 2. To determine the key factors of customer loyalty in leading super markets of UK. 3. To suggest some measures in order to improve the customer loyalty in leading 4. 0 Literature Review Managing customer loyalty is the one of major element of customer relationship management. Customer satisfied with the present service of organization will likely satisfy if the firm does the same service later.So every organization has struck with the question how they can increase their loyalty level by adopting the right approaches. Stone (2000) pointed out in his book that â€Å"using information on the customer data base, there is no reason for a customer loyalty programmer other than finely tuned to meeting customers ‘relationships needs†. Loyalty becomes a winning factor for any organization facilitating with high productivity, solid profit and feasibility for steady expansion, competing in present world.When considering the resent states of disloyalty, it is obvious that it would damage the corporate performance by 25 to 50 percent and possibly more (Astrakhan, 2006). Loyalty is defined as â€Å"a state of mind, a set of attitudes, beliefs, desires and so on† (Stone, 2000). Kettle (2008) said that delighted customers become loyal to the organization and customer relationship management (CRM) plays an important role in making customers loyal. Further, among the satisfied customers, completely satisfied customers only can be a delighted one. Thus CRM has to focus on customer delight rather than satisfaction.However, Hill and Alexander (2006) argue that misunderstanding of customer loyalty by the senior manages and marketing executives have mislead strategies for securing the customer loyalty and also criticized that many of them take afford to attract the customers by giving some bribe to customers. Instead, customer loyalty has to be earned by the suppliers and customer retention can be achieved when the suppliers satisfy the requirements raised by the customers better than their rivals. Realty is that in the twenty first century, both not only customers and but also suppliers have to true, faithful and rim in meeting the customers' needs.Furthermore, Hill & Alexander (2006) categorized loyalty into four types such as (1) Monopoly loyalty (where customers have little or no choice and they are completely dissatisfied and far away from devoted); (2) Cost of change loyalty (where customers have choice of alternative suppliers and reluctant to change their current due to the cost and other bothering factors, needs immense afford to change); (3) Incentive loyalty(this is the type of loyalty created by mass advertisement and targeted the customers who are not pending their own money for instance frequent business fliers);(4) Habitual loyalty(this can be viewed most commonly due to the time constraints and familiar routines, convenient location and little afford for instance filling up petrol on the way to work). This paper is focus on this Habitual loyalty. Here, convenient location, size of supermarket, variety of goods, competitive price plays a significant role.Moreover, degrees of loyalty can differ from one customer to another for instance one customer is more loyal than other. Hill & Alexander (2006) defined these degrees as suspects, respects, customers, clients' advocates and partners in a pyramid. According to them, degrees of positive commitment increases along pyramid fr om suspects to partners and also distinguishes the truly loyal customers. Less loyal customer is likely to switch the supplier Based on the previous studies, we can say that there are some studies in different countries, but detailed and comprehensive studies has not yet been conducted in I-J especially in supermarket through exploratory study. Paper Any suspicion of copying or plagiarism in this work will result in an investigation of Academic Misconduct and may result in a â€Å"O† on the work, an â€Å"F† in the course, or possibly more severe penalties, as well as a Disciplinary Notice on your academic record under the Student Code of Academic Conduct, which can be found online at: http://www. Reason. Ca/senate/policies/pappy. PDF. Study of Times waiting at Banks Introduction: The Issues that are going to be studied are the factors that affect waiting time at a Bank service line.Some of the consequences of long Walt time are customer Relation and employee frustration, which leads to a bad reputation for the bank. The motivations for this research are the improvement of service time, increase in the customer satisfaction and better corporate reputation. This proposal comprises the purpose of the project, target population and limitations for research, an explanation of the approach, and the expected results. Purp ose: The purpose of this project is to find the causes of the delay time at a Bank ND find the practical ways to avoid the delays.Scope: The scope of this project will only be limited to Just one particular branch as it would be nearly impossible to obtain data for an entire franchise. We will be looking and analyzing the AD branch located on Horntail SST. Abramson. The target population for this project Includes people of all age ranges going from 12 to 100 specify most of the data that will be collected will be based on daily customers (normally in the age range of 25-55) as they are considerably impacted by the long wait lines as for them time is money.

A Decision of Uncertainty Paper Essay

Just recently, this past spring my cell phone contract recently expired after a continuous extension of over lapping contracts for over ten years. I have decided to finally upgrade my cell phone. The saturated cellular device industry can meet various consumer needs just depending on how sophisticated of a device is needed. The new and advanced iPhone 5 is a huge investment for a cellular phone. The retail price for iPhone 5 ranges from an additional $199 with a two year contract and $500 compared to the contract price AT&T offers. If a consumer signs a two-year contract plan to purchase the phone at a reduced price and incentive. See more: Ethnic groups and racism essay Due to financial restrictions and the holidays, I decided to purchase the phone and my contract price for the phone during the 2012 Christmas holidays. â€Å"Through my research and compliance with my constraints, the most opportune time to† (UOP, 2010, Week Three Supplement) upgrade my phone is reasonable during the holidays. Most cell phone companies such as AT&T and Sprint offer huge savings when multiple agreements are made. An iPhone investment could be costly because the standard warranty does not cover accidental damage. The accidental damage insurance, for an additional 48% one-time fee off the contract price, provides consumers with a peace of mind by providing two year coverage for hardware repair, drops, fumbles, slips, and water damage. Purchasing a high costly device means comes with the decisions on whether to purchase the contract price iPhone and not worry about accidental insurance; thus risk purchasing a replacement phone at retail cost or purchase the contract price iPhone and pay an extra 48% insurance fee, which adds to my spending and reallocate my budget for this phone. To decrease my decision of uncertainty; I have complied research on the new iPhone 5. My researched data set was from Business Wire and it provided a survey of 10,000 iPhones including their warranty claims. More important, my researched specified the hardware and accidental warranty claims. The claims all occurred within two years of purchase. Considering a voice plan and data plan would cost at least $1440 over the term of the contract. Another viable option is setting up an agreement with Cricket, which is better known as a pay as you go company. Cricket does offer an unlimited plan that could cost a consumer more than $5,500 over a two year agreement. Based on research from T3 the Gadget Website, the iPhone 5 is 20% daintier than the iPhone 4s, 16% less bulky than the Samsung Galaxy S3 and 14% lighter that the HTC One X. The iPhone 5 reviews have shown that it has a bigger screen, 4G capability and a better front facing cameras. However, the review also shows that the battery life is still not great, there are no iP5-specifice iOS 6 features and the old maps design is highly preferred. Now, it’s time to review the ten best features of the new Apple iPhone. * iPhone 5 will have a 4-inch screen * The new iPhone will be available in only black and white * iPhone 5 comes with Apples new â€Å"A6† processor, which runs twice as fast as the previous generation. * The phone has more than 200 new features in iOS 6 * You can update your Facebook status using SIRI * 8 MP camera, 3264Ãâ€"2448 resolution, five lens element lens, f2.4 aperture, 25% smaller * 8hrs LTE browsing, 10hrs Wi-Fi browsing, 40 hours music, 10hrs video, 225hrs standby * 802.11n 2.4Gz & 5GHz up tp 150Mbps, 802.11 a/b/g/n * The phone will have Now: DC-HSPDA, HDPA+ and LTE * Apples Retina Display 326 pixels per inch (ppi) The iPhone 5 is now available and many consumers will enjoy the new device but it has also started the clock on the next new iPhone. In a year from now, Apple will release a new and improved model of the iPhone. It may possibly be the iPhone 5s or the newly enhanced iPhone 6. My uncertainty still remains to upgrade gracefully to the iPhone 5 or sit tight and wait for the new and improved iPhone. References Future Publishing Limited. (n.d.). Retrieved November 14, 2012, from T3 The Gadget WEBSITE: www.t3.com ZEE NEWS LIMITED. (n.d.). ZEEBIZ.COM. Retrieved NOVEMBER 14, 2012, from WWW.ZEENEWS.INDIA.COM